SERVICE ADVISOR | Woodbridge Ford Lincoln

  • Wood Automotive Group
  • Woodridge Ford Lincoln, 24 Street Southeast, Calgary, AB, Canada
  • Nov 03, 2019
Full time Customer Service Service Department

Job Description

Earn great pay for providing great customer service!

Woodridge Ford Lincoln is seeking a professional Service Advisor that excels in Customer Service and follow up.

This is a great opportunity to earn good money and start your career!

The successful candidate will be highly motivated, enthusiastic, will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!

The Service Advisor responsibilities include:

  • Greet incoming customers and generate work orders as per repair order
  • Check vehicle for applicable warranty
  • Follow proper paper procedure for service department
  • Phone Customers with proper estimates for both required and recommended work
  • Recommend appropriate needed repairs and maintenance
  • Answer phones and give information as required
  • Contact Customers and resolve complaints as required
  • Liaise with service personnel for daily shop carry over
  • Follow up phone calls – notify Customer when vehicle is ready
  • Review invoices with Customer at time of pickup
  • Call back customers in a timely manner to check on satisfaction with repair

Qualifications:

  • Excellent organization and interpersonal skills
  • Experience in handling multiple priorities in a fast paced environment
  • Valid AB driver’s license

About the Benefits

This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement.

If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!