Service Advisor | Erin Mills Acura

  • Zanchin Auto Group
  • Erin Mills Acura, Woodchester Drive, Mississauga, ON, Canada
  • Apr 24, 2021
Full time Customer Service Service Department

Job Description

Erin Mills Acura is currently looking for a Service Advisor to join their Service Department located in Mississauga. The ideal candidate will have experience in a dealership service environment. We offer great compensation plans and training to help you succeed.

Responsibilities:

  • Assist customers with requests for repair, service concerns and inspection.
  • Obtain customer vehicle data, history and odometer reading.
  • Manage the repair order process, approvals, labour estimates/authorization calls and follow-ups.
  • Offer and arrange alternative transport for customers (Rental vehicle or shuttle), if necessary.
  • Answer all technical repair work and price-related questions for customers.
  • Test-drive vehicles.
  • Resolve customer complaints courteously and promptly, or refer to Service Manager.
  • Keep abreast of relevant changes in automobiles and dealership products.
  • Maintain awareness of factory-recommended maintenance schedules.

Qualifications:

  • 1-3 years experience working in a dealership service environment
  • Must be willing to work evenings and Saturdays
  • A valid Driver's License with a clean driving abstract.
  • Advanced computer skills
  • Highly organized and attention to detail
  • Great personality, very outgoing and enjoys assisting customers

Apply Now:

We offer competitive wages, employee benefits packages and employee discounts on products & services. If you feel you have what it takes to join our busy Service team then apply today!

 

The Zanchin Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations for disability during the recruitment process, please indicate this in your application.

*All candidates must be eligible to work in Canada. We thank all applicants for their interest, however, only those selected for an interview will be contacted.