• Cox Automotive Canada
  • Cox Automotive Canada, Matheson Boulevard East, Mississauga, ON, Canada
  • Mar 28, 2021
Contract Customer Service General Information Technology (IT)

Job Description

Primary Location: 2700 Matheson Blvd EMississaugaON, CA

Division: Cox Automotive

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 211866



At Dealertrack, we offer the chance to do your best work and help lead the digital revolution of the auto industry through agile innovation. Our engineering teams foster an agile environment where individuals recognize and value the importance of team success. Collaboration and passion are woven into the fabric of everything we do; you’ll be immersed in an environment that nurtures individualism, creative problem-solving, and intellect


Job Summary:

As an experienced Scrum Master in our Mississauga office, you will have the opportunity to be a part of an elite scrum team working in a collaborative environment.  You will have the opportunity to work with multiple teams across the organization – moving impediments out of the way on your own teams and participating in SAFe adoption across the enterprise.  You will also be leading the team to develop new products and services that will revolutionize how cars are purchased. 

As part of an Agile/Scrum team, the Scrum Master performs the critical role of Servant-Leader to the team.  The Scrum Master uses their skills of collaboration, facilitation, leadership, and coaching to support the development of our software applications, removing impediments while promoting the team’s self-management and continuous improvement.


Key Responsibilities:


  • Leadership
    • Act as servant-leader to an agile team; removing impediments and ensuring team productivity.
    • Empower teams to self-organize.
    • Lead by example, demonstrating and upholding Agile values and principles.
    • Protect the team from outside interference, removing impediments, and ensuring that the work is delivered as a team.
    • Organize and facilitate Iteration ceremonies, ensuring usefulness and adherence to SAFe practice.
    • Ensure team delivering stories such that they meet the definition of done.
    • Lead team retrospectives and ensure key learning is incorporated into next sprint.
  • Coaching
    • Coach team members to uphold scrum principles.
    • Cultivate and environment of trust, good faith, empowerment and creativity.
    • Facilitate discussions and conflict resolution.
  • Communication/Tracking
    • Track team delivery on commitments through the use of burndown charts and other visual methods.
    • Produce and post sprint plans and otherwise act as an information radiator.
    • Track team velocity to ensure accuracy of future planning.
  • Collaboration
    • Work with the Product Owner to understand the business priorities and items to be refined in upcoming Iterations.
      • Ensure Product Owner is informed if changes occur that impact delivery to the business.
      • Work with other Scrum Masters to ensure alignment of priorities and that dependencies are delivered in the appropriate sprints to support other teams’ delivery commitments.
      • Actively participate in activities related to agile adoption across the organization.
    • Planning
      • Drive weekly backlog refinement sessions with the team, ensuring work items are estimated and ‘ready-for-work’ per the Product Owners priorities.
      • Provide input to and participate in PI Planning.
      • Coordinate dependencies with other Scrum teams throughout the organization.
    • Lead Iteration Planning sessions ensuring the commitments made are appropriate and uphold scrum principles.


Qualifications and Skills:

  • Assertiveness – able to achieve goals of the team by actively driving to resolution of issues, holding team accountable to their actions and commitments
  • Servant-Leader – exhibits the servant-as-leader behaviors of coaching, service to the team, and empowerment of the team to come up with solutions to their problems.
  • Self-motivated – capable of managing multiple priorities with little instruction or oversight.
  • Collaboration – exhibits ability to work with and through others to achieve shared goals.
  • Social – takes an interest in and exhibits socials skills to enhance team bonding.
  • Communication skills – maintains frequent and effective communication within and across teams.
  • Flexibility – ability to adapt to frequent changes within the SAFe framework and principles.
  • Organization – ability to organize meetings, reviews, retrospectives and other scrum ceremonies.
  • Facilitation – ability to facilitate meetings, drawing out key concerns and issues to ensure the principle of continuous improvement.
  • Tracking – ability to track team progress and velocity using various methods including charts, graphs, etc.
  • High-energy – shows enthusiasm and displays energy to take on daily issues and bring them to conclusion on behalf of the team.
  • Agile Practices – expert understanding of Scrum practices and related agile tools and techniques.  Understanding of Scaled Agile Framework.
  • Software Development – basic understanding of the fundamentals of software development and the software development lifecycle. 
  • College education in computer science or 3 years working in a software development environment.
  • Minimum 3 years’ experience supporting a team as a Scrum Master.
  • Experience working in an iterative Development environment, utilizing Scrum practices.
  • Experience with Scrum, Lean and/or XP inspired practices required
  • Experience with continuous delivery preferred.
  • Experience with SAFE

Certificates, Licenses, Registrations or Professional Designations

One or more of the following relevant Agile certifications is required:


Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.


About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at   

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.