• Pfaff Automotive Partners
  • H.J. Pfaff Audi, Leslie Street, Newmarket, ON, Canada
  • Mar 07, 2021
Full time Customer Service Leasing Sales

Job Description

Pfaff Automotive

The Company - Our culture, our team

At Pfaff Automotive Partners, we’re united by a passion for cars. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.


H.J. Pfaff Audi in Newmarket, Ontario. is actively searching for a polished and professional Sales Consultant. This role is responsible for building relationships and selling vehicles.

Primary Responsibilities

Providing peer-to-peer customer-driven sales style that builds relationships, engages and motivates customers in an authentic, transparent experience.
Greeting customers and offering assistance or direction to any customer who enters the dealership showroom or lot.
Generate positive impressions during the shopping and buying experiences by serving customers in a friendly, professional, and prompt manner.
Utilizes technology to create a streamlined and integrated sales method throughout the entire buying process.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Prepare sold vehicles for customer delivery prior to customer arrival.
Deliver vehicle to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.

Required Skills and Experience

Prior experience in automotive sales is preferred, but we will consider enthusiastic candidates with customer service; retail and hospitality experience as well.
Technologically proficient is preferred.
A valid Driver’s License and clean driver’s abstract is required for this role.
Excellent interpersonal, communication (verbal & written) and customer service skills.
Exceptional sales skills and a commitment to sales objectives.
Excellent problem-solving skills in order to resolve customer issues.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.

Successful candidates will be advised on how to obtain OMVIC certification, required to sell cars.

Pfaff’s Competitive Benefits

Discounted programs to enhance employee experience
Enhanced vacation policy, based on tenure
Track Days & Budget Car Track Challenge
Seasonal Employee Events
Support in career advancement
Robust training and development programs
Company paid Life Insurance, Accidental Death & Dismemberment
Comprehensive Health & Dental and extended Health Care
Employee Assistance Program
Tuition Reimbursement
If you are passionate, customer focused and thrive in a team environment, apply via this advertisement.

We thank all applicants for their response; however only those considered for an interview will be contacted.

*Pfaff Automotive is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.