• Performance Auto Group
  • Performance Toyota, Lake Street, St. Catharines, ON, Canada
  • Mar 01, 2021
Full time Customer Service Leasing Sales

Job Description

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

About you.

Exceeding guest satisfaction is at the core of what you do.  At Performance Toyota we are an engaged, enthusiastic team of go-getters that strive to ensure every guest is happy. Our goal is to be a dealership that our guests are proud to do business with, and that our employees are proud to work for. You’ll be joining a fun team who lives by the golden rule of treating everyone with respect and courtesy. You exemplify integrity, are eager to learn and are driven to succeed. We look forward to having you on board as a New Car Sales Consultant.

Here’s what you’ll deliver:

  • Deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations. 
  • Answer Customer Service phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up. 
  • Ensure customer car quotes are competitive and reasonable.
  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Read, understand, and adhere to all rules, regulations and procedures as required by the employer, and in compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).

What you need to succeed:

  • Must have strong customer relations skills.
  • Excellent communication and interpersonal skills.
  • Sound computer skills; Digital and social media experience.
  • Demonstrated willingness to learn and succeed.
  • Must have a valid Ontario Class ‘G’ driver’s license.
  • Must have a valid OMVIC license or will be required to obtain OMVIC license.
  • Conduct sales in adherence to Ontario Motor Vehicle Industry Council (OMVIC) rules and regulations. 

What’s in it for you?

  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events 
  • Did we mention we love giving back to our communities?

Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.

No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.