CASUAL FLOATER RECEPTIONIST | Performance Auto Group [Niagara Dealerships]

  • Performance Auto Group
  • Niagara Falls, ON, Canada
  • Mar 01, 2021
Part time Administration Customer Service General

Job Description

Performance Auto Group is currently seeking a Casual Floater Receptionist to join our Niagara dealerships. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales floor.

The ideal candidate will have excellent customer service skills, a strong work ethic, and a willingness to learn and succeed. As well, the candidate will not mind travelling throughout Niagara for receptionist shift coverage at our stores as required. As this position is on-call, Day and evening availability, along with weekends are also required.   

Essential Duties and Responsibilities:

  • Answer and direct all incoming calls in a courteous and professional manner.
  • Strive to minimize the amount of time customers are placed on hold.
  • Greet showroom customers and assist with basic inquiries.
  • Communicate messages to appropriate parties in a timely manner.
  • Update dealership schedule/directory on a regular basis.
  • Motor vehicle licensing administration.
  • Vehicle inventory administration.
  • Perform other related administrative tasks as required by management.

Position Requirements: 

  • Must have Daytime/evening and weekend availability as this position is on-call.
  • Strong oral and written communication skills.
  • Minimum of 1 year customer service experience required.
  • Reception and/or Dealership experience is considered an asset.
  • Must be team oriented with a positive attitude.
  • Willingness to be trained on motor vehicle licensing.
  • Able to meet deadlines and work well under pressure in a fast-paced environment.
  • Personable, reliable, courteous.
  • Strong computer skills and experience with Google Drive is an asset.

Performance Auto Group Offers:

  • Excellent management support.
  • Comprehensive training.
  • Endless opportunities for professional growth and advancement.

Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.

No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.