• Performance Auto Group
  • Audi Niagara, Lake Street, St. Catharines, ON, Canada
  • Feb 07, 2021
Full time Customer Service Leasing Sales

Job Description

Drive for Excellence

Delivering top tier service for over four decades, Audi St. Catharines is an award winning team who believes in a personalized guest experience. We offer a first-class sales and service consultation while maintaining our commitment to supporting local communities across Niagara.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

Audi St. Catharines is currently seeking a high energy and motivated Sales Consultant to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to customers visiting our dealership.

About you.

Our ideal candidate is energetic, courteous and strives for success. Our positive and dynamic team is committed to making a difference for our team mates, guests and local community. You are a self starter, solution driven and a model team player. We believe it takes a village to cultivate an atmosphere that brings out the best. We are looking forward to meeting you!

Here’s what you’ll deliver:

  • Deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
  • Answer Customer Service phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up.
  • Ensure customer car quotes are competitive and reasonable.
  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Read, understand, and adhere to all rules, regulations and procedures as requiredby the employer, and in compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).

What you need to succeed:

  • Valid Ontario driver’s license with a clean driving record.
  • Strong customer relations and problem-solving skills.
  • Sound computer skills; Digital and social media experience.
  • Excellent listening and communication skills.
  • Demonstrated willingness to learn and succeed.
  • Team oriented with a positive attitude.
  • Previous sales experience is preferred; OMVIC certification an asset.

What’s in it for you?

  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities?!


Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.



Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.



No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.