Primary Location: 11650 199 St, Edmonton, AB, CA
Division: Cox Automotive
Job Level: Individual Contributor
Travel: Yes, 50 % of the Time
Shift: Day Job
Requisition Number: 206915
About Cox Automotive Canada
Cox Automotive is transforming the way the world buys, sells, and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. In Canada, the Cox Automotive family includes Dealer.com®, Dealertrack®, HomeNet®, Manheim®, NextGear Capital®, Ready Logistics®, RMS Automotive®, vAuto®, VinSolutions® and Xtime®, along with a host of other brands in other countries. The global company has 34,000 team members in more than 220 locations and is a partner to more than 50,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of 120-year-old Cox Enterprises, Inc., which has revenues exceeding $20 billion and approximately 55,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive Canada, visit coxautoinc.ca.
Key Areas of Responsibility:
Working closely with automotive clients; staging and photographing their inventory.
Manage a territory of designated dealers conducting weekly capture / service visits
Liaison with sales & internal staff to resolve dealer admin problems and inquiries while establishing and maintaining efficient data and information flow.
Maintain new and existing clients through planned individual account support.
Reporting daily and weekly activity to management on assigned dealership
Required Soft Skills and Competencies:
Ability to perform and complete their duties in all types of weather.Flexibility and adaptability to work in a changing fast paced environment
A valid driver’s license with an excellent driving record; Able to operate a manual transmission vehicle.
Strong knowledge of vehicles and/or the automotive industry.
Time management skills, highly organized & detail oriented.
Demonstrates a strong commitment to excellent client service.
Excellent verbal and written communication skills.
Problem solving skills.
Must work well independently
Able to work comfortably under pressure and achieve deadlines
Positive, upbeat attitude to do the job
Required Education, Experience and Technical Skills:
High School Diploma or equivalent
Min. 1-2 years experience in Customer Service.
Intermediate computer skills in Microsoft Office.
Ability to operate a digital camera and PDA
Intermediate photography skills
This position will require the incumbent to drive to various dealerships with an assigned territory and on occasion, may also require overnight travel.
Amazing benefits: 5 weeks paid vacation per year; Generous Insurance plan (medical, dental, life, disability); RRSP contribution plan; Venngo Discount programs; and much more
Who We Are
About Cox Automotive
There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.
We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.