SERVICE MANAGER | MR. Lube

  • Mr. Lube
  • St. John's, NL, Canada
  • May 03, 2020
Full time Customer Service Management Parts & Accessories Department Service Department

Job Description

Languages

English

Education

Master's degree
or equivalent experience

Experience

5 years or more

Specific SkillsImplement price and credits policies; Develop and implement marketing strategies; Determine merchandise and services to be sold; Determine staffing requirements; Manage staff and assign duties; Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales; Locate, select and procure merchandise for resale; Plan budgets and monitor revenues and expenses; Resolve problems that arise, such as customer complaints and supply shortages; Recruit, hire and supervise staff and/or volunteers; Plan, organize, direct, control and evaluate daily operationsWork Conditions and Physical CapabilitiesFast-paced environment; Work under pressure; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Tight deadlinesAbility to SuperviseStaff in various areas of responsibility; 5-10 peopleWork Location InformationVarious locationsPersonal SuitabilityEffective interpersonal skills; Flexibility; Client focus; Judgement; Organized; Collaborative; Efficiency; Energetic; Goal-oriented; Hardworking; Quick learner; Time management

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans