FINANCIAL SERVICES MANAGER | Performance Auto Group [Niagara]

  • Performance Auto Group
  • Niagara Falls, ON, Canada
  • Feb 25, 2020
Full time Administration Business Office / Finance & Insurance Customer Service Leasing Management Sales

Job Description

Performance Auto Group is currently seeking a Financial Services Manager.  The FSM is responsible for coordinating the sale of finance and insurance products to customers. The FSM works as a liaison for lenders and financial institutions to provide financial services to dealership customers.  We are looking for candidates for our Niagara (St. Catharines) stores.   
This is an excellent opportunity for seasoned Finance managers or an aspiring salesperson to take their career to the next level!   
Position Requirements:   

  • 2-3 years of Financial Services Management or Automotive Sales experience.   
  • Outgoing and a positive attitude required.  
  • Previous sales experience in an automotive, retail or hospitality environment.  
  • Proven ability to deliver exceptional customer service.  
  • Excellent problem-solving and organizational skills.  
  • Ability and willingness to be flexible under changing conditions.  
  • Ability to be creative and persuasive in negotiating with customers  
  • Ability to exhibit professionalism with a positive attitude under pressure.  
  • Well-spoken, friendly and articulate.   
  • Must have valid OMVIC license or will be required to obtain OMVIC license.  
  • Experience with Google Suite &  Dealership Management Systems an Asset, but not required    
  • Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.   

   Essential Duties and Responsibilities:   

  • Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.  
  • Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.  
  • Maintain a current knowledge of third-party financing options and be able to present such options to customers.  
  • Project a positive attitude for the benefit of our customers and fellow employees.  
  • Read, understand, and adhere to all rules, regulations and procedures as required by the employer.  
  • Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, Ontario Motor Vehicle Industry Council (OMVIC),  the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).  
  • Ensure that all work performed is thorough, accurate and completed in a timely fashion. This includes the preparation of all documentation, contracts etc. related to the sale / lease of vehicles, accessories and sundry services.  
  • Maintain all reports and records as may be required by the manufacture, dealership management and suppliers.  
  • Attend sponsored training classes as scheduled by management.  
  • Ensure quotes for products and services are competitive and reasonable.  
  • Keep customers updated by phone as to the progress of their vehicle’s delivery.  
  • Establish and maintain strong and professional working relationships with finance companies, banks, manufacture financing centre and suppliers.  
  • Establish and maintain a cooperative and professional relationship with sales management and staff.    

 Performance Auto Group Offers:    

  • Endless opportunities for professional growth and advancement.   
  • Health, Dental and Vision Insurance after 3 months.  
  • Excellent management support.  
  • A company demo or generous car allowance.  
  • Excellent Discount Program for automotive and service purchases.    

No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered. Performance Auto Group is an Equal Opportunity Employer. Performance Auto Group welcomes applications from people with disabilities. Accommodations will be provided during all parts of the selection process if requested.