FLOATER RECEPTIONIST | Performance Auto Group [Niagara]

  • Performance Auto Group
  • Niagara Falls, ON, Canada
  • Feb 25, 2020
Full time Administration Customer Service General

Job Description

Performance Auto Group is currently seeking a full-time Floater Receptionist to join our Niagara dealerships for a 6 month contract. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales floor.

The ideal candidate will have excellent customer service skills, a strong work ethic, and a willingness to learn and succeed. As well, the candidate will not mind travelling throughout Niagara for receptionist shift coverage at our stores as required. Day and evening availability, along with weekends are also required.   

Essential Duties and Responsibilities:

  • Answer and direct all incoming calls in a courteous and professional manner.
  • Strive to minimize the amount of time customers are placed on hold.
  • Greet showroom customers and assist with basic inquiries.
  • Communicate messages to appropriate parties in a timely manner.
  • Update dealership schedule/directory on a regular basis.
  • Motor vehicle licensing administration.
  • Vehicle inventory administration.
  • Perform other related administrative tasks as required by management.

Position Requirements: 

  • Strong oral and written communication skills.
  • Minimum of 1 year customer service experience required.
  • Reception and/or Dealership experience considered an asset.
  • Must be team oriented with a positive attitude.
  • Able to meet deadlines and work well under pressure in a fast-paced environment.
  • Personable, reliable, courteous.
  • Strong computer skills.
  • Daytime/evening and weekend availability.

Performance Auto Group Offers:

  • Excellent management support.
  • Comprehensive training.
  • Endless opportunities for professional growth and advancement.

Performance Auto Group is a leading automotive company in Southern Ontario with over 1600 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered. Performance Auto Group is an Equal Opportunity Employer. Performance Auto Group welcomes applications from people with disabilities. Accommodations will be provided during all parts of the selection process if requested.