• Mercedes Benz Brampton
  • Mercedes-Benz Brampton, Coachworks Crescent, Brampton, ON, Canada
  • May 01, 2020
Full time Service Department

Job Description

Job Type: Full Time
Location: Brampton, ON
Experience: Must have control tower operator experience

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you.


  • Regulate flow of service work through department
  • Prioritize work according to promise times, comebacks, waiters, ect
  • Notify Technicians when special order parts arrive
  • Schedule shop work as efficiently as possible
  • Assign and remove work to and from technicians
  • Monitor repair opers as they flow to and from the tower and technicians
  • Verify work orders are turned in by technicians to ensure repair orders are filled out properly and assigned work is complete
  • Make certain that work orders are closed on a timely basis
  • Ensure warranty time allotments on repair orders are accurate for warranty repairs
  • Monitor the overall productivity of shop
  • Ensure that time promises are met and alert Service Advisors and Salespeople of any delays
  • Perform any other duties as assigned by Management


  • CDK proficiency considered a strong asset
  • Automotive Control Tower Operator experience is required
  • Computer skills and internet proficiency

Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including

  • Personal trainer program
  • Smoke free environment and free smoking cessation program
  • Flex hours
  • Success Celebration Committee
  • Monthly Celebration lunches
  • Full benefits and superior pension plan