SERVICE ADVISOR | Barrie Volkswagen

  • Barrie Volkswagen
  • Barrie Volkswagen, Fairview Road, Barrie, ON, Canada
  • Nov 28, 2019
Full time Customer Service Parts & Accessories Department Service Department

Job Description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Barrie Volkswagen.


Dilawri Group of Companies represents 72 dealerships nationwide with 18 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Apply to this position if you:

  • Want change in a disruptive market
  • Like being uncomfortable with "change" to grow
  • Want to be part of the "new era" of analytical leadership and empowerment
  • Have no Management experience but an "open" mind and driven


  • Provide front-line customer service and sales for the Service Department
  • Greeting customers on the phone or in the Dealership
  • Providing repair recommendations
  • Explaining the nature of repairs
  • Advising customers how to look after their vehicles
  • Scheduling appointments
  • Selling labour
  • Providing an extraordinary experience for all customers


  • CDK experience preferred
  • An aptitude for customer relations/service
  • Strong communication skills
  • Ability to sell required maintenance
  • Ability to work as a part of a TEAM
  • Ability to work in a fast-paced environment

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.