SERVICE MANAGER | Barrie Volkswagen

  • Barrie Volkswagen
  • Barrie Volkswagen, Fairview Road, Barrie, ON, Canada
  • Nov 28, 2019
Full time Customer Service Management Parts & Accessories Department Service Department

Job Description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Manager to join the team at Barrie Volkswagen.

ABOUT US

Dilawri Group of Companies represents 72 dealerships nationwide with 18 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Apply to this position if you:

  • Want change in a disruptive market
  • Like being uncomfortable with "change" to grow
  • Want to be part of the "new era" of analytical leadership and empowerment

Responsibilities:

  • Implementing all systems, procedures and processes
  • Maintaining high profitability in all areas
  • Maintain a high customer satisfaction percentage rating at all times
  • Tracking performance of Service Advisors and Technicians
  • Attaining department objectives
  • Forecast, target and track monthly sales, profits and expense objectives

Qualifications:

  • Superior customer service skills
  • Technical knowledge
  • Excellent organizational and time management skills
  • Knowledge of Reynolds/CDK software
  • 5 years of Automotive experience required
  • 3 years of Managerial experience required
  • Service Manager experience an asset
  • Automotive dealership experience an asset

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.