Cornwall Honda

An automotive service manager coordinates activities of auto personnel, conducts research and testing procedures on effective auto equipment maintenance, and ensures the customer’s vehicle complies with environmental laws and government regulations. Automobile service managers also evaluate cost of maintenance; review and submit proposals of modifications to manufacturer or vendor, as well as obtain all types of automotive equipment such as supplies, materials, and parts needed to maintain and repair automobile. They also keep the equipment, garage and storage facilities clean and maintained, prevent operational delays in repairing equipment; interview, hire and train employees; assign, plan and direct work schedule of staff; and assure that the service personnel works in accordance to organization’s policies and other applicable laws. Automobile service managers also address complaints and resolve problems raised by customers; as well as assure clients of maximum efficiency and productivity in repair and maintenance services offered.