82 Customer Service jobs

WANT TO WORK for one of Canada’s Best Managed Companies? Dilawri Group is now actively searching for a  Service Advisor  to join the team at  Barrie Volkswagen . ABOUT US Dilawri Group of Companies represents 72 dealerships nationwide with 18 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service. Apply to this position if you: Want change in a disruptive market Like being uncomfortable with "change" to grow Want to be part of the "new era" of analytical leadership and empowerment Have no Management experience but an "open" mind and driven Responsibilities: Provide front-line customer service and sales for the Service Department Greeting customers on the phone or in the Dealership Providing repair recommendations Explaining the nature of repairs Advising customers how to look after their vehicles Scheduling appointments Selling labour Providing an extraordinary experience for all customers Qualifications: CDK experience preferred An aptitude for customer relations/service Strong communication skills Ability to sell required maintenance Ability to work as a part of a TEAM Ability to work in a fast-paced environment If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration. Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

WANT TO WORK for one of Canada’s Best Managed Companies? Dilawri Group is now actively searching for a  Service Manager  to join the team at  Barrie Volkswagen . ABOUT US Dilawri Group of Companies represents 72 dealerships nationwide with 18 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service. Apply to this position if you: Want change in a disruptive market Like being uncomfortable with "change" to grow Want to be part of the "new era" of analytical leadership and empowerment Responsibilities: Implementing all systems, procedures and processes Maintaining high profitability in all areas Maintain a high customer satisfaction percentage rating at all times Tracking performance of Service Advisors and Technicians Attaining department objectives Forecast, target and track monthly sales, profits and expense objectives Qualifications: Superior customer service skills Technical knowledge Excellent organizational and time management skills Knowledge of Reynolds/CDK software 5 years of Automotive experience required 3 years of Managerial experience required Service Manager experience an asset Automotive dealership experience an asset If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration. Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS! Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is now a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater London area! To do this, Oakridge Ford is searching for a Receptionist! If you have Reception experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest! Essential Duties: • Greets showroom customers and determines the nature of their visit. • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. • Communicates with callers and visitors in a professional, friendly, and efficient manner. • Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership. • Enters data into prospect tracking system and runs prospect reports for managers weekly. • Communicates messages to the appropriate parties in a timely manner. • Types memos, correspondence, reports, and other documents. • Assists service customers and evening service rush whenever possible. • Assists with clerical duties as requested. • Maintains a professional appearance. ***This is an evening Receptionist position and you must be able to work saturdays. Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : The BEST Candidate: You are an uber-motivated, always professional Sales Consultant with a knack for understanding client expectations. You eat and sleep the sales process and know how to guide your clients comfortably through it. You wear your integrity on your sleeve. REQUIREMENT : Minimum 3-5 years’ experience in a luxury/import retailer OMVIC sales license Knowledge of One-Eighty software is an asset Excellent communication and presentation skills Customer centric focus Excellent attention to detail and work ethic Technologically savvy Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke Free Enviornment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. A perfect FSM is not only someone who has great numbers, but some one who possesses a lot of great qualities and a above all an awesome attitude! We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. Individuals who will always keep the dealership and customers interest in mind. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : Are you looking to earn $150K + in a luxury high volume dealership? We are looking for a great F&I Manager with Menu Selling Experience to join the team. We offer great training to improve your skills and get to next level! Interested candidate should have : Minimum three years F&I experience in a dealership, with proven track record Exceptional organizational skills Must be willing to work in fast paced Team atmosphere Should be able to provide premium service to all MB Clients Must be ethical is selling, and always keep the bigger picture in mind Must be accountable, and work well under pressure and deadlines Receive the public in the showroom, answer the telephone and provide administrative duties to departments as required. To coordinate and administer tasks associated with financing deals, licensing and vehicle inventory records. Answer the telephone, direct the calls, or take and forward messages Welcome customers with courtesy, and effectively direct them to the appropriate party Explain to customers the financing options Track customer deals on MBFS and print approvals for Financial Services Completes necessary Purchase orders for additional equipment and outside work. Prepare and coordinate the necessary paperwork required for vehicle delivery Maintain final documentation files on new vehicles Completes, processes and distributes the forms and documents, both internal and external, required for the sale and delivery of vehicles Performs other duties of a general or unspecified nature as may be required to ensure optimum efficiency of the Department. Offer extra packages to clients and facilitate them in a timely and organized fashion. Meet the basic objectives for gross profit Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke Free Environment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY: Greet and Meet all customers in the drive Mobility cooridnation (Shuttle cars, loaner cars, ect) Participate in any shop safety activities, including advising management of any hazards Participate in training and meetings as required Perform other duties as required by management Make every effort to achieve the production and personal objectives set by management. Produce quality work that evidences pride of workmanship. Ensure proper following of dealership parking plan Keep parking lot and grounds clean and maintained Move all vehicles as required Valet Help with Service Advisor Tasks Requirements Full License and clean driving record Professional personal appearance Ability to work independently and as a team Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke Free Environment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches Full benefits and superior pension plan

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an overachiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY: BRAND NEW BDC OPENING IN DEALERSHIP! The Business development center is where all the phone calls, and appointments for the dealership are taken. This individual will be responsible for the conversion of in-bound Phone and Internet opportunities with the goal of setting solid appointments for the sales department. The BDC Team Member must be friendly, patient, enthusiastic, and a self-motivated team player with outstanding communication skills, a positive attitude, and feel comfortable speaking on the phone. REQUIREMENT: 2+ years in a call center environment Thrives in a fast paced environment Answering all Inbound phone calls according to a proven, pre-set script and schedule sales and service appointments. Some automotive/BDC experience desired but not required, however, must have some basic “technical” understanding. An ability to work within multiple computer applications at the same time. Ability to handle customers expectations in the luxury service segment Complete all daily assigned tasks and all work assigned by manager. Managing internet & telephone sales and service leads, responding to inquiries in a timely fashion Make 75-100 outbound calls each day Adapt to changing needs of department. Strong Verbal and Written Communication Skills, Excellent Computer Skills and, Excellent Customer Service Skills Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke free environment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches Full benefits and superior pension plan

Mercedes-Benz Brampton , one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an overachiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : The BEST Candidate: You are an uber-motivated, always professional Sales Consultant with a knack for understanding client expectations. You eat and sleep the sales process and know how to guide your clients comfortably through it. You wear your integrity on your sleeve. Sprinter/Metris Manager Qualifications : Have a valid OMVIC license and a clean driving abstract. Should be able to lead a team, and get the best out of them. 3 years proven experience in car sales - fleet sales, commercial vehicles is an asset. Proficient in 180, dealer socket, auto alert. Be well versed in operating a computer and working with excel, word and google docs. Excellent customer service skills, should see the bigger picture at all times. Must lead by example, and deliver premium service consistently. High school diploma or equivalent. Great can do and make it happen attitude. Professional work ethic. Ability to work well in a process driven environment. Should have outstanding communication skills. Work and deliver under time sensitive dead lines. Sprinter/Metris Manager Responsibilities : Create and organize all sales activities for sprinter/metris department. Focus on providing a guest in home experience to all customers, and working with our core values. Meet monthly, quarterly and yearly sales volumes and generate expected gross to meet dealership profit objectives. Develop sprinter/metris department, and enhance sales Teams skill sets. Source companies and businesses that need a sprinter/metris van solution. Prospect with existing and new clients on a daily basis. Use all sales tools available at the dealership. Keep on top of existing lease customers, and work on retaining them at the dealership. Maintain weekly activities, and furnish the feedback to Sales Managers on a periodic basis. Attend all related MB sales training for Metris and sprinter vans. Be well versed with market trends and competition offers. Ensure website is up to date with current sprinter/metris offers. Work closely with the Finance Department to ensure all ELW and PPM targets are met. Champion the overall development of the sprinter/metris department, and take it to the next level. Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally;including A personal trainer program , free smoking cessation program Flex hours Success Celebration Committee Monthly Celebration lunches Full benefits and superior pension plan

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : Deliver new/pre-owned vehicles to customers after purchase and thoroughly explained vehicle features and applications Occasionally delivered and reviewed vehicles with customers at an offsite address Perform administrative duties such as preparing, printing, and packing the necessary documents for vehicle delivery Adhering to delivery protocol by guiding customers through all final documentation Maintain a high degree of product and technical knowledge on multiple features in a wide range of vehicles Accompany customers on test drives Help drive business and maximize sales through customer service, product knowledge, vehicle presentation and promotion Present products in an effective manner that ensure customer understanding Maintain constant communication with designated sales personnel at the dealership on vehicle delivery and any scheduling changes Point of contact for customers pending any questions or concerns following the delivery  JOB REQUIREMENTS: Experience as a delivery assistant or sales jockey an asset in automotive industry Excellent attention to detail, presentation skills and ability to multitask Desire to provide the best customer experience every time Must be knowledgeable of technology and vehicle features G Drivers Licenses with clean driving record Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches Full benefits and superior pension plan

We have an immediate opening for an appointment coordinator. The successful candidate must possess the following:   Requirements: Previous automotive scheduling experience an asset Knowledge of basic automotive mechanical systems and willingness to learn new about new automotive technologies Excellent telephone skills for both inbound and outbound calls Qualifications Willingness to work in a very fast paced environment Possess strong conflict resolution skills Excellent team player Have exceptional organizational and communication skills We offer: An industry competitive compensation package Benefit Package. Comprehensive ongoing training A strong and experienced management team & support The successful candidate will be responsible for scheduling a busy 12 bay shop that services a large customer base including fleet vehicles.   We thank all applicants for their response; however only those considered for an interview will be contacted. 

We have a great opportunity at Okotoks Ford Lincoln for a Parts Representative to join our team. The Parts Representative is responsible for selling parts to available customers, over the counter, through the shop, or on the phone. Responsibilities (include, but not limited to): Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line. If the part is not in stock, determine availability and submit an emergency order if requested by the customer or tech. Answer phone calls, providing price quotes and other information. Set up orders for daily shipment, delivery, or pick-up. The ideal candidate must be highly motivated, and thrive in a fast-paced environment. Dedication to customer service, being a team player and strong organization skills are also required. Related parts/service experience with automotive products and after-market experience is considered a strong asset. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today! About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Wood Automotive Group has an opportunity for a Customer Contact Representative to join our Service team at one of Calgary’s busiest Ford Dealerships! Advantage Ford is all about team, developing our employees, training, and support. If you are outgoing, positive and love people and want to be part of creating an unrivaled service experience for our valued clients apply today! The Customer Contact Representative serves a variety of supporting roles, with their primary focus being timely outbound communications and booking of customers who have special parts orders, outstanding recalls, or maintenance due, with our service department. ESSENTIAL DUTIES: · Work in collaboration with all other department managers and staff · Strong communication skills and highly driven, customer focused · Adopt and demonstrate good time management, ability to work with little supervision · Place outbound communication by phone, email or text on special ordered parts that are ready · Book Service Dept. appointments accurately to set up the positive customer experience in shop This position also has availability for part-time hours. Varied shifts including mornings, afternoons, evenings and weekends may be required in order to make contact with an appropriate number/percentage of the customer base that we seek to contact at a given time. About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

An opportunity exists within the Wood Automotive Group to join a highly successful team as a Parts Manager with Okotoks Ford Lincoln. Working directly with the General Manager, the Parts Manager is responsible for the overall successful operation of the Parts Department. This includes the creation and implementation of proactive marketing strategies, as well as identifying and communicating sales objectives and account targets. In addition, the Parts Manager is responsible for all aspects of Parts Inventory Management. The ideal candidate is a proven leader, dedicated to customer service and staff relations. Good organizational skills, attention to detailed paper work and an ability to put in place strategies for retail promotions are also required. Related parts or sales experience with automotive products is an asset. The successful candidate will have 5-10 years’ experience in progressively responsible Automotive Parts roles, including accessory sales experience. Reynolds and Reynolds experience is an asset. About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Big 4 Motors and Driverz Auto  have a great opportunity for you to grow your Sales Career as an  Internet Lead Specialist! The right candidate will be responsible for the establishment of on-line relationships with all of our current and potential customers seeking information about their new or pre-owned vehicle purchase via our company website and various other websites. This position will also be accountable for setting up appointments through internet leads and consistent follow up. The successful candidate must be tech savvy, outgoing, determined and organized, with great customer follow up. Excellent communication skills, including phone etiquette, are necessary. Previous Automotive Sales experience would be considered a great asset. Responsibilities included but are not limited to: Respond to incoming leads from all online sources Kijiji, Autotrader, website etc Provide information requested by customers Consistent customer follow-up Qualify customers Arrange customer appointments with Sales staff, ensuring fair distribution Detailed tracking of all Leads including follow-ups, appointments made, and Sales completed About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Big 4 Motors and Driverz Auto  have a great opportunity for you to grow your Sales Career as an  Internet Lead Specialist! The right candidate will be responsible for the establishment of on-line relationships with all of our current and potential customers seeking information about their new or pre-owned vehicle purchase via our company website and various other websites. This position will also be accountable for setting up appointments through internet leads and consistent follow up. The successful candidate must be tech savvy, outgoing, determined and organized, with great customer follow up. Excellent communication skills, including phone etiquette, are necessary. Previous Automotive Sales experience would be considered a great asset. Responsibilities included but are not limited to: Respond to incoming leads from all online sources Kijiji, Autotrader, website etc Provide information requested by customers Consistent customer follow-up Qualify customers Arrange customer appointments with Sales staff, ensuring fair distribution Detailed tracking of all Leads including follow-ups, appointments made, and Sales completed About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Okotoks Ford Lincoln has a great career opportunity and is currently taking applications for a Sales Manager position to expand their team! Reporting to the GM, the Sales Manager will have a focus on used vehicles, but will also be responsible for both new and used performance vehicles. The Sales Manager will have a thorough and complete understanding of variable operations and will help provide direction to the Sales Department. This is a demanding hands-on position that requires direct involvement in all aspects of the department. The ideal candidate will be an enthusiastic natural leader, with the ability to train, coach, and support the sales team. The successful candidate will have a proven track record as a leader in the automotive industry. In addition to a strong vehicle sales background and 5 years of Management experience, the ideal candidate must: Maintain a superior customer satisfaction rating Assist with vehicle inventory responsibilities Have an enthusiastic and motivated attitude Have the capacity to develop, manage, inspire and lead a strong sales team Create and implement new marketing strategies for continued growth Be well versed in CRM tools, Reynolds and Reynolds DMS and be AMVIC licensed Qualifications: Minimum of 5 years’ management experience is preferred About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Earn great pay for providing great customer service! Woodridge Ford Lincoln is seeking a professional Service Advisor that excels in Customer Service and follow up. This is a great opportunity to earn good money and start your career! The successful candidate will be highly motivated, enthusiastic, will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up! The Service Advisor responsibilities include : Greet incoming customers and generate work orders as per repair order Check vehicle for applicable warranty Follow proper paper procedure for service department Phone Customers with proper estimates for both required and recommended work Recommend appropriate needed repairs and maintenance Answer phones and give information as required Contact Customers and resolve complaints as required Liaise with service personnel for daily shop carry over Follow up phone calls – notify Customer when vehicle is ready Review invoices with Customer at time of pickup Call back customers in a timely manner to check on satisfaction with repair Qualifications: Excellent organization and interpersonal skills Experience in handling multiple priorities in a fast paced environment Valid AB driver’s license About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

There is an opportunity within the Wood Automotive Group for a Customer Service Representative (CSR) to join the team at Woodridge Ford Lincoln! The CSR ensures all service customers receive a warm reception and responds to all service phone calls in a prompt, professional manner. Confidence in completing outgoing phone calls is necessary. Strong telephone etiquette, computer, and customer service skills are also required. Candidates must be reliable team players, who are committed to providing outstanding customer service. Previous dealership experience is considered an asset. About the Benefits This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers competitive salaries and wages, outstanding benefits, a pension plan with employer contributions and opportunities for growth and advancement. If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

Advantage Ford is adding to their team! This is an exciting opportunity to join a dynamic and talented Sales Team as a Sales Professional! We are seeking dedicated and experienced Sales Professionals with proven results in the automotive field, for both our new and used departments. The ideal candidate will also be a team player with a positive attitude, be highly motivated, enthusiastic, have exceptional people and sales skills, and a desire to succeed and win! Automotive Sales Experience is an asset. About the Benefits This is a great opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, passion, honesty, fun and sharing of ideas. Every member of the team is valued and recognized for their contributions to the overall success of the team. Wood Automotive Group believes strongly in building from within and their recruitment objectives are fixed on finding the right cultural fit. Their values are their people and therefore they seek like-minded individuals who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers a pension plan with employer contributions, a competitive salary, plus a number of outstanding benefits, and opportunities for growth. If you are looking for a great opportunity to expand your career with a growing organization, apply today. About Wood Automotive Group The Wood Automotive Group, one of Alberta’s largest automobile retailers, proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For decades, the Wood team has worked hard to provide unparalleled customer service, great pricing and quality products. With a strong core in education and community, the company has become a dignified sponsor of the NAIT Automotive and Georgian College’s Auto Marketing programs, as well as a proud supporter of the PREP program (dedicated to the support of individuals with Down syndrome), HandiBus, the DMA Food Bank and the SSUBI (“Hope”) Foundation; and many other nonprofit organizations and charities. We thank all candidates for their interest, however only those selected for interviews will be contacted.

Woodridge Ford Lincoln is offering an exciting opportunity for experienced Sales Professionals to join one of the top Ford Lincoln Dealership in western Canada! We have a solid base of repeat customers and our profitable pay plan combined with our access to an unparalleled selection of the latest inventory means that you have a fantastic opportunity to earn great money! The perfect candidate will have a positive attitude, be committed, and have a desire to succeed and make money. You must be highly motivated individual, with an enthusiastic attitude and professional approach. Strong people skills and a commitment to customer service is a must. Automotive Sales Experience is an asset. About the Benefits This is a great opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, passion, honesty, fun and sharing of ideas. Every member of the team is valued and recognized for their contributions to the overall success of the team. Wood Automotive Group believes strongly in building from within and their recruitment objectives are fixed on finding the right cultural fit. Their values are their people and therefore they seek like-minded individuals who want to truly develop a career with a growing organization. To support their goal of building and retaining great staff, Wood Automotive Group offers a pension plan with employer contributions, a competitive salary, plus a number of outstanding benefits, and opportunities for growth. If you are looking for a great opportunity to expand your career with a growing organization, apply today. About Wood Automotive Group The Wood Automotive Group, one of Alberta’s largest automobile retailers, proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For decades, the Wood team has worked hard to provide unparalleled customer service, great pricing and quality products. With a strong core in education and community, the company has become a dignified sponsor of the NAIT Automotive and Georgian College’s Auto Marketing programs, as well as a proud supporter of the PREP program (dedicated to the support of individuals with Down syndrome), HandiBus, the DMA Food Bank and the SSUBI (“Hope”) Foundation; and many other nonprofit organizations and charities. We thank all candidates for their interest, however only those selected for interviews will be contacted.