7 Administration jobs

Sterne Acura is looking for a Warranty Administrator/ Appointment Coordinator to join our successful Service Department. We are currently looking for a Warranty Administrator/Appointment Coordinator who has 1 to 3 years’ experience. If you thrive in a fast-paced automotive service environment, you are customer-oriented, and can move between customer service and service execution, this position is for you. Reporting to the Service Manager, this position is responsible for submitting Warranty Claims and participating in the retention, business development and customer service programs, including to understand all customer needs, use a computer system to record customer information and provide exceptional customer service for each customer. Skills and Experience Required : Experience with Dealership Service Appointment generating preferred Strong communication skills Assisting customers with parts inquiries, on the phone and or by e-mail. Experience with ADP/CDK and Xtime This position is performance driven and customer service focused. Give us the right attitude, and we'll give you the rest. We offer a competitive compensation package, including salary and performance-based bonus, as well as benefits. APPLY TODAY FOR A REWARDING CAREER TOMORROW

HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS! Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is now a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater London area! To do this, Oakridge Ford is searching for a Receptionist! If you have Reception experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest! Essential Duties: • Greets showroom customers and determines the nature of their visit. • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. • Communicates with callers and visitors in a professional, friendly, and efficient manner. • Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership. • Enters data into prospect tracking system and runs prospect reports for managers weekly. • Communicates messages to the appropriate parties in a timely manner. • Types memos, correspondence, reports, and other documents. • Assists service customers and evening service rush whenever possible. • Assists with clerical duties as requested. • Maintains a professional appearance. ***This is an evening Receptionist position and you must be able to work saturdays. Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. A perfect FSM is not only someone who has great numbers, but some one who possesses a lot of great qualities and a above all an awesome attitude! We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. Individuals who will always keep the dealership and customers interest in mind. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : Are you looking to earn $150K + in a luxury high volume dealership? We are looking for a great F&I Manager with Menu Selling Experience to join the team. We offer great training to improve your skills and get to next level! Interested candidate should have : Minimum three years F&I experience in a dealership, with proven track record Exceptional organizational skills Must be willing to work in fast paced Team atmosphere Should be able to provide premium service to all MB Clients Must be ethical is selling, and always keep the bigger picture in mind Must be accountable, and work well under pressure and deadlines Receive the public in the showroom, answer the telephone and provide administrative duties to departments as required. To coordinate and administer tasks associated with financing deals, licensing and vehicle inventory records. Answer the telephone, direct the calls, or take and forward messages Welcome customers with courtesy, and effectively direct them to the appropriate party Explain to customers the financing options Track customer deals on MBFS and print approvals for Financial Services Completes necessary Purchase orders for additional equipment and outside work. Prepare and coordinate the necessary paperwork required for vehicle delivery Maintain final documentation files on new vehicles Completes, processes and distributes the forms and documents, both internal and external, required for the sale and delivery of vehicles Performs other duties of a general or unspecified nature as may be required to ensure optimum efficiency of the Department. Offer extra packages to clients and facilitate them in a timely and organized fashion. Meet the basic objectives for gross profit Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke Free Environment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an overachiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY: BRAND NEW BDC OPENING IN DEALERSHIP! The Business development center is where all the phone calls, and appointments for the dealership are taken. This individual will be responsible for the conversion of in-bound Phone and Internet opportunities with the goal of setting solid appointments for the sales department. The BDC Team Member must be friendly, patient, enthusiastic, and a self-motivated team player with outstanding communication skills, a positive attitude, and feel comfortable speaking on the phone. REQUIREMENT: 2+ years in a call center environment Thrives in a fast paced environment Answering all Inbound phone calls according to a proven, pre-set script and schedule sales and service appointments. Some automotive/BDC experience desired but not required, however, must have some basic “technical” understanding. An ability to work within multiple computer applications at the same time. Ability to handle customers expectations in the luxury service segment Complete all daily assigned tasks and all work assigned by manager. Managing internet & telephone sales and service leads, responding to inquiries in a timely fashion Make 75-100 outbound calls each day Adapt to changing needs of department. Strong Verbal and Written Communication Skills, Excellent Computer Skills and, Excellent Customer Service Skills Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke free environment Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches Full benefits and superior pension plan

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY : Deliver new/pre-owned vehicles to customers after purchase and thoroughly explained vehicle features and applications Occasionally delivered and reviewed vehicles with customers at an offsite address Perform administrative duties such as preparing, printing, and packing the necessary documents for vehicle delivery Adhering to delivery protocol by guiding customers through all final documentation Maintain a high degree of product and technical knowledge on multiple features in a wide range of vehicles Accompany customers on test drives Help drive business and maximize sales through customer service, product knowledge, vehicle presentation and promotion Present products in an effective manner that ensure customer understanding Maintain constant communication with designated sales personnel at the dealership on vehicle delivery and any scheduling changes Point of contact for customers pending any questions or concerns following the delivery  JOB REQUIREMENTS: Experience as a delivery assistant or sales jockey an asset in automotive industry Excellent attention to detail, presentation skills and ability to multitask Desire to provide the best customer experience every time Must be knowledgeable of technology and vehicle features G Drivers Licenses with clean driving record Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Free smoking cessation program Flex hours Success celebration committee Monthly Celebration lunches Full benefits and superior pension plan

Mercedes-Benz Brampton, one of Canada’s largest and fastest growing privately held Mercedes-Benz dealerships, is looking for exceptional people to join our exceptional team. We hire the best or nothing. We seek out happy, self-motivated and accountable people. People who don’t need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from you. OPPORTUNITY: Picking up cars from other locations Washing cars and making sure they are clean in the showroom Picking-up/dropping off customers Arranging showroom Ensuring vehicles are fully fueled Ensuring vehicles have proper signage  REQUIREMENT: Full License and clean driving record Professional personal appearance Ability to work independently and as a team Our success depends on the success of our team members, so your career is as important to us as it is to you. Because we hire the best, we provide you with a supportive, energetic environment and all the tools and programs you need to succeed and grow – both personally and professionally; including Personal trainer program Smoke free environment Free smoking cessation program Flex hours Success Celebration Committee Monthly Celebration lunches

We have an immediate opening for an appointment coordinator. The successful candidate must possess the following:   Requirements: Previous automotive scheduling experience an asset Knowledge of basic automotive mechanical systems and willingness to learn new about new automotive technologies Excellent telephone skills for both inbound and outbound calls Qualifications Willingness to work in a very fast paced environment Possess strong conflict resolution skills Excellent team player Have exceptional organizational and communication skills We offer: An industry competitive compensation package Benefit Package. Comprehensive ongoing training A strong and experienced management team & support The successful candidate will be responsible for scheduling a busy 12 bay shop that services a large customer base including fleet vehicles.   We thank all applicants for their response; however only those considered for an interview will be contacted.